Identify why your ₹3,000 monthly aid is stuck, verify NPCI Aadhaar seeding, fix account validation errors, and generate a ready-to-submit BDO grievance petition.
Select your error message below for an instant step-by-step resolution roadmap:
Even when the government portal shows Payment Success, the main reason the money does not arrive is that NPCI / DBT Mapping is not active on the bank account you applied with. The money may have been credited to some other Aadhaar-linked account of yours.
If you have any other old account in your name (e.g. SBI, PNB, Post Office), update its passbook and verify the balance.
Visit the bank where you want the money regularly, fill up the Aadhaar Seeding Form and submit a xerox of your Aadhaar card.
Once Aadhaar mapping is completed on the bank server, all previous arrears will be credited automatically along with the next instalment.
If the name spelling on the application does not match your bank passbook or Aadhaar card details, the government payment gateway cancels the account validation.
Check that your name, surname and date of birth are exactly the same on both documents.
If your bank was merged (e.g. UBI, Allahabad Bank), collect the new IFSC code.
Get your account corrected at the block's Social Welfare department with self-attested xerox copies of your bank passbook and Aadhaar card.
Forms submitted at Duare Sarkar camps are data-entered and verified one by one at the block or subdivision level. Your form is in the verification queue.
Safely keep the Application ID from the receipt you received at the camp.
Once approval of the next lot begins, it will automatically pass through at the BDO level.
If it stays pending for more than 3 months, visit the block's Social Welfare department directly.
The money has been sent by the Finance Department but is in processing at the bank's clearing house. This is not an error, just an intermediate step before the money arrives.
Excluding banking holidays, the money will be credited directly to the account within 3–7 days.
Watch for SMS on the mobile number linked to your bank, or check the mini-statement.
If you have submitted the form multiple times in the past, or a duplicate entry was detected against your Aadhaar number, the account may be cancelled.
Take all the slips from every previous application along with your Aadhaar card.
Ask the nodal officer to delete the extra duplicate entries and activate your original application.
All West Bengal government allowances are sent only through **DBT (Direct Benefit Transfer)**. An Aadhaar link alone is not enough — the NPCI mapper must be active.
Go directly to the Social Security portal from your mobile and check your current payment status using your Aadhaar number or mobile number.
If there are no transactions for a long time, the bank account becomes Dormant (inactive). Deposit ₹100 or ₹500 at the bank to reactivate the account and complete full KYC.
If everything is fine at the bank but the portal still shows cancelled, visit the local BDO office's Social Security cell and submit a written petition.
Remember, no government official will ever call asking for your OTP, bank password or ATM PIN. Never click on any link or message.
Fill in your details below and click 'Copy Letter' or 'Print' to get a ready-to-submit formal application.
To,
To the Block Development Officer (BDO),
Diamond Harbour-1 Block Development Office,
District: South 24 Parganas
Subject: Application regarding non-receipt of the pending monthly allowance under the Annapurna Bhandar scheme.
Sir/Madam,
I, the undersigned Rupa Pramanik, Father/Husband: Swapon Pramanik, District: South 24 Parganas, am a permanent resident of the said district.
I had submitted my application for the Annapurna Bhandar scheme at a Duare Sarkar camp. My Application ID number is: WB-AB-2026-987456. But it is most unfortunate that the allowance money for July & August 2026 (at ₹3,000 per month) has not been credited to my bank account.
My bank account details: SBI, A/C: 38920192839, IFSC: SBIN0001234. Aadhaar and NPCI DBT are active on this account.
I therefore humbly pray that you kindly verify the documents and status of my application and take the necessary steps so that I receive the pending allowance along with regular payments hereafter.
Yes, definitely. As per West Bengal government rules, if your application was approved within the stipulated time and the money was stuck due to a bank issue, then after the account is corrected, all previous arrears will be sent to your bank account together with the next month's instalment.
No. According to the state government's social security policy, a beneficiary can receive the monthly benefit of only one such direct cash assistance scheme.
If your previous bank account has been closed or has some complex error, you can visit your nearby BDO office and submit a Bank Account Rectification Form with your new passbook and Aadhaar card to add the new account number.
After submitting the Aadhaar seeding form at the bank branch, the link is usually completed on the NPCI server within 48 to 72 working hours. You can also verify the status via the bank's mobile app or the Aadhaar portal.
If you cannot understand something, contact the government support centre